Third Party Anti-Harassment Policy
To our customers, clients and visitors
Please treat our people with respect
Our engineers, office team and apprentices have the right to work without harassment, abuse or intimidation in our offices, on site, on the phone and in
your home or premises.
We will not accept
- Abusive, threatening or offensive language
- Sexual comments, advances or unwanted touching
- Remarks about race, sex, age, disability, religion, sexuality or gender identity
- Aggressive, intimidating or threatening behaviour
- Offensive calls, emails, messages or images
- Unwanted attention towards our younger staff and apprentices
If it happens
- Work stops
Our staff may end the call, stop work or leave your premises straight away. - We investigate
Every incident is recorded and reviewed by our management team.
Unhappy with our service?
We want to hear about it and put it right. Please contact us rather than raising it with our staff in a way that causes upset.
